• Terms & Conditions

In working with Food Truck League NZ Ltd you agree to the following Terms & Conditions

Terms:

• “FTL” means Food Truck League NZ Ltd.
• “Vendor” means any food truck, food trailer, food provider who is providing food or beverage service to FTL and it’s clients.
• “Client” means someone who requests vendors through FTL via a staff member, website or any other means.


Client Obligations and Pricing:

• Clients agree to pay all accounts on or before the due date as indicated on supplied invoices. 
• Late payment incurs an additional fee of 2% or $10 per month (whichever is greater)
• For catering requests less than 6 months from the invoice date the full amount of the catering must be paid to secure the truck.
• For catering requests more than 6 months from the invoice date 50% of the full amount of the catering must be paid to secure the truck. The remaining 50% must be paid at least 14 days prior to the event.
• For event catering (public pays the truck directly), the client agrees to pay a non-refundable booking fee of $100 incl GST per truck. The client also agrees to guarantee at least $500 worth of sales per truck, per day (some events may require a higher minimum guarantee if food cost outlay will be more than $500 – this will be outlined separately to our default terms). 
A minimum guarantee works like this: For example, if the vendor only sells $350 incl GST worth of food to the public, the client pays the remaining $150 incl GST to FTL or directly to the truck at the completion of the service. For multiple vendor events the minimum guarantee is spread over all the vendors (e.g. for a 3 vendor event they would collectively need to sell $1,500 incl GST) – this means that the client is not disadvantaged by a vendor who sells less than the other vendors.

• Payment via credit card incurs an additional fee of 2.9% to cover credit card transaction fees


Changes / Cancellations / Refunds:

• Change fee for catering service: After payment has been made and the date/truck are confirmed you may wish to change the date, time or menu. If these changes can be accommodated by the vendor (entirely at the vendors discretion) a change fee will apply. Within 21 days of the event the change fee is 35%, longer than 21 days the change fee is 10%. Change fees must be paid in advance of the event on top of the event catering fees. If changes cannot be accommodated the client must proceed as agreed or cancel the service as per the cancellation policy below.
• If a cancellation for catering service is requested within 7 days of the event no refund will be provided.
• If a cancellation for catering service is requested between 7 and 20 days of the event a 50% fee will apply.
• If a cancellation for catering service is requested more than 21 days from the event a 35% fee will apply.
• Cancellations for a catering service due to bad weather fall under the cancellation policies above.
• Cancellations for event service within 21 days of the event mean the event organiser is required to pay the $100 incl GST booking fee per truck to FTL and the minimum guarantee of $500 incl GST per truck per day. If food purchased for the event is higher than the minimum guarantee then the vendor agrees to pay all food costs presented by the vendor as receipts from their supplier.

Vendor Obligations:

• In agreeing to work with FTL a vendor agrees to be truthful in all its sales figure reports
• A vendor agrees to pay all fees to FTL on time, inline with the dates outlined on invoices
• A vendor agrees to pay late fees / administration costs to FTL for outstanding accounts at  2% or $10 per month (whichever is greater) until the debt is cleared.
•  If a vendor cannot attend an agreed event or catering job as agreed with FTL they must advise FTL urgently. If a deposit has been paid it must be returned to FTL within 3 working days.
• Payment via credit card incurs an additional fee of 2.9% to cover credit card transaction fees
• FTL reserves the right to update these Terms & Conditions at any time without notice,